“I had the pleasure of working with Nathalie for a number of years at hardtofind, where she managed much of the operational side of the business including accounts and customer service. Nathalie always approached her work with professionalism and efficiency, and her attention to detail was excellent. Nathalie was instrumental in helping to scale hardtofind to becoming Australia’s leading, award-winning curated marketplace – her experience at hardtofind made her a valuable e-commerce all-rounder with a deep understanding of the marketplace model, and how technology and automation can drive efficiencies across an online retail business.”
Erica Stewart – Founder and CEO at hardtofind
“Nathalie is an intelligent and driven individual with a great strategic e-commerce mind. I’ve worked with her to develop complex back end mapping of a large online market place into accounting software. Nathalie was able to understand my complex requirements for each individual transaction for managing the complexities of reporting obligations within Australian GST legislation. Nathalie was able to turn a complex issue into easy to understand modules for developers to code ensuring management reporting requirements were met. She also looked to streamline and automate transactions where possible. This makes her knowledge imperative to any online business who is looking to take their business to the next level.”
Julie-Anne Ellem – Queen Calculator at Catalyst+ (BBus(Acc) CA AGIA GAICD)
“Nathalie worked at MyHouse for 12 months and was instrumental in the development of the website to help drive an increase in sales of 30%.
She developed and implemented several campaigns including a Christmas promotion to improve customer experience and a campaign to drive reengagement, which both contributed to a significant increase in sales.
Nathalie always approached numerous challenges with enthusiasm, determination, and problem-solving skills. She managed the transition to a new web development agency and led all projects to improve the functionality of our website and user experience.
Nathalie developed and implemented an improved logistics system resulting in improved delivery outcomes for consumers and a reduction in costs. She also developed and implemented a new customer query system across the business.
She helped us migrate from Campaign Monitor to Mailchimp by developing an integration with our custom-build POS system (Swingtag) and Magento. This included the development of transactional emails, and a cart abandonment strategy.”
Tracey Hamilton – Head of Marketing and eCommerce at MyHouse Australia
“Nathalie is really great to work with.
She is super talented, really insightful, down to earth and is genuinely interested in helping you with all of your needs, whether it’s talking business strategy, marketing or web development.
She was an essential part of our building our start-up, Seaquatix, and we look forward to working with her on future projects. “
Aprille Lim – Founder of Seaquatix