Webinar with NORA moderated by Tinyme’s COO Ben Hare

Beating Amazon with Bricks and Mortar: Make Your Stores Work Harder

Together with Shippit and PETstock, I discussed the following:

• The difference between multi-channel and omni-channel retailing
• Why stores will matter when it comes to Amazon’s entry
• The benefits of using bricks and mortar stores as distributed warehouses
• How to embrace the challenges associated with using stores for fulfilment
• A guide to successful change management for retail operations
• Case studies: PETstock and MyHouse